FAQ's about SIP Trunking

Common Topics

What is E911?

- E911

E911, meaning Enhanced 911 is a service used with VoIP based telecommunication systems. While E911 provides access to emergency services just as standard 911, there are some clear differences. E911

Can my provider block me from porting out my number?

- Local Number Porting

In Canada, a port out request can be refused by a provider only under certain circumstances such as number being no longer in service, an incorrect or unassigned number, or mismatch of name or service

What is PSAP?

- E911

A public-safety answering point (PSAP), also referred to as "public-safety access point", is a call answering service in Canada and the United States responsible for answering calls to an emergency te

What are my technical support options with IXICA?

- Technical Support

IXICA provides 24/7 technical support through email as well as telephone support from 9:00 AM to 5:00 PM Eastern Time. However we encourage you to send all support requests via email to our support de

What is a BTN?

- Local Number Porting

Billing Telephone Number (BTN) is the main telephone number that is associated with your account. All numbers associated with your account can be identified by your BTN. An account can also have

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