Toll-Free
Give customers across Canada and the US a familiar way to reach your business. IXICA toll-free numbers combine flat-rate inbound calling, flexible call routing and optional business messaging on eligible numbers. Build a national presence and direct calls to the right team without requiring callers to dial a local long-distance number. Inbound calling is subject to IXICA’s Fair Use Policy and service terms; messaging requires an eligible number and service.
Traditional toll-free service bills per minute, so your costs go up as your business gets busier. IXICA works differently. You pay a predictable flat rate for inbound toll-free calls from across North America*. That means more customer calls bring more opportunities, not a bigger bill. Budgeting is simple, and your team can take every call without watching the clock.
Your IXICA toll-free number works everywhere in Canada and the United States, from Vancouver to Halifax and from New York to Los Angeles. Customers anywhere in North America can call you free of charge. That helps you reach new markets, serve customers in other regions and build a national brand without opening a new office.
You decide who can reach your toll-free number. With IXICA, you can accept calls from Canada only, the US only or both countries. This works well for businesses that serve one market, need to manage call volume or want their team focused on the customers that matter most.
Make your phone number part of your brand. A vanity toll-free number spells out a word or phrase on the phone keypad, like 1-800-YOUR-BIZ, so customers can remember it at a glance. Vanity numbers make your ads, billboards, vehicle wraps and radio spots work harder. Customers can recall your number long after they've seen or heard it. IXICA can help you find and secure a vanity number that fits your business.
Switching to IXICA doesn't mean starting over. Thanks to toll-free number porting, you can bring your current toll-free number with you, along with all the marketing, signage and customer recognition you've built around it. The IXICA team handles the transfer process to keep the switch smooth and minimize disruption to your business.
Your number stays with your business. Your toll-free number isn't tied to a physical location. If you move offices, expand into new cities or go fully remote, your number goes with you and customers can reach you the same way they always have.
Every call should reach the right person, wherever they are. With IXICA call routing, your toll-free calls can ring on the IXICA mobile and desktop apps, on any mobile phone, or on any phone number you choose — a branch office, a call centre or an after-hours line. Route calls to the right team, location or device. Customers always dial the same toll-free number, and you'll never miss an opportunity.
Many customers would rather text than call. With IXICA, your toll-free number can send and receive text messages. Customers can reach you by voice or by text on the same trusted number. Use it for customer support, order updates, appointment confirmations or quick questions, all from one recognizable business number.
Learn more about IXICA Business SMSPair your toll-free number with IXICA Business SMS for MMS, group messaging and API integration.A toll-free number tells customers you're an established, professional business. Toll-free numbers are easy to remember, work great on ads, websites and vehicles, and stay with your business wherever you go. Whether you're a growing startup or an established company, a toll-free number makes customers more comfortable picking up the phone, or sending a text.
Offering free help lines by call or text.
Removing every barrier to that first call.
Serving customers nationwide.
Serving clients across provinces and states.
One central number routed to every location.
Memorable vanity numbers to boost and track campaign response.
FAQ
Answers about flat-rate Canadian toll-free, CA/US coverage, vanity numbers, porting, and text-enabled 8XX.
Built for businesses evaluating a nationwide inbound presence.
A toll-free number is a phone number that's free for callers to dial. The business receiving the call covers the cost. In North America, toll-free numbers start with prefixes such as 800, 888, 877, 866, 855, 844 and 833.
No. IXICA offers flat-rate inbound toll-free calling across North America, so your costs stay predictable no matter how many customers call.*
Yes. IXICA toll-free numbers work across Canada and the United States. You can also restrict access to Canada only or the US only if that suits your business better.
Yes. IXICA supports toll-free number porting, so you can move your current number to IXICA and keep the brand recognition you've already built.
Check a number on our number portability tool, or request a port when you get started.
A vanity number spells a word or phrase using the letters on a phone keypad, such as 1-800-YOUR-BIZ. Vanity numbers are easier to remember and can improve response to your advertising. IXICA offers vanity toll-free numbers, subject to availability.
Yes. IXICA call routing lets you answer toll-free calls on the IXICA mobile and desktop apps, forward them to any mobile phone or send them to any number you choose.
Yes. IXICA toll-free numbers can be text-enabled, so customers can call or text the same number.
Pair toll-free with IXICA Business SMS for MMS, group messaging and API integration.
Nothing changes for your customers. Toll-free numbers aren't tied to a physical location, so your IXICA toll-free number stays with your business wherever you go.
Need more answers?
Browse the full FAQ for SIP trunking, SMS, wholesale, and number portability.
Toll-Free
Get a new toll-free number, check vanity availability, or start porting your existing number today.
